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FAQ's

FREQUENTLY ASKED QUESTIONS

Q: What is the country like, and its people?
A: Mongolia is a huge country with a population density close to 1 person a square kilometer. Mongolian landscape diversity is impressive. It goes from the mirror flat Gobi Desert to the high with snow capped Altai mountain pikes, passing by the with forest covered rolling hills of Central Mongolia. The nature is unique, unexplored and has a rich biodiversity. People are as diverse. Khalkh people in majority, they coexisting with Buriat, Kazak and many others minorities. They all live in the respect of their traditional culture. All of Mongolians have an incomparable hospitality. Mongolia makes you delighted!

Q: Is this country safe?
A: Politically the country is very stable. An elected President and parliament is at the head of the country’s management. Administratively, if you meet your visa requirements, no other hassle will be experienced. Policemen are helpful to foreigners and no street violence exists. No natural disasters such as earthquakes and floods were registered recently. Only problems you may encounter are a drunk man and pickpocketing in Ulaanbaatar. Drunks are often too far gone to be a threat to anyone but themselves, but are still best avoided. UB is not a particularly dangerous city, and thefts from foreigners fell considerably in 2003 following a campaign to promote tourism, but you should exercise the same caution here as you would do in any other big city.

Q: What will be the weather?
A: Being far from any ocean influence, Mongolia has a very continental climate. The summers are pleasantly warm, the winters are freezing cold. The touristy months are from May to October. Winter tourism is now slowly taking off. Mongolia is also known as the land of the bleu sky. With over 280 sunny days a year, very little rain is to be expected during your stay in Mongolia. Hovsgol region in the month of August is however a little rainy. However, it is a good idea to bring a warm jacket/sweater or wind stopper and raincoat.

Q: What would be the food?
A:Traditionally Mongolians eat meat, diary products and vegetables such as onions, garlic, potatoes, carrots, cabbages and turnips. They drink milk tea, fermented mares milk and an alcohol made of fermented and distilled cow milk. On the tours we have experienced cooks who prepare well balanced meals. We can also organize tours for vegetarians.

Q: What will be the accommodations?
A: Ulaanbaatar has luxury, western style hotels. Many of them are centrally located, in walking distances from shops and museums. In the countryside you can stay in gers of ger camps. Gers are the traditional felt tents of nomadic herders. Each ger is furnished with a wood stove and beautifully painted furniture such as beds, a table and stools. Gers are based on double occupancy. Each ger camp has its restaurant, western style toilet and hot water showers. Most visitors find their stay in gers, which provide an authentic taste of Mongolian culture and adventure, their most enjoyable experience in Mongolia.
While for away from tourist tracts there will be no other solution than to overnight in western style tents because no other accommodation is available. Traveling with us means that we will do our outer best to offer you the best available service. For this a special jeep will carry all the camping and kitchen equipment. We pride ourselves on the level of comfort we provide while camping in these remote areas, but camping is not for everyone.

Q: What is the quick and easy access to Mongolia?
A: Transport to and from Mongolia is usually by air or train. Flights are run all year round by MIAT (Mongolian Airlines) to and from Berlin, Frankfurt, Moscow, Beijing, Seoul and Tokyo. Aeroflot, Korean Air and Air China are also operating flights between Ulaanbaatar and other cities. You also can travel to and from Mongolia by train. The Trans-Mongolian Express Train takes 4-5 days to travel from Moscow or and 1 day from Beijing.

Q: What are the field trips like?
A: Travel in Mongolia is exciting and you will enjoy spectacular scenery. If you are coming to trek, or horse ride through the countryside, you should have a certain level of fitness. You may encounter rough roads, high altitude and basic accommodation. During these trips, the stream is a bath while the toilet is a discreet rock or bush! If you are traveling with easy tours

Q: What standard of service should I expect?
A: All our tours are fully supported. This means that your luggage is carried either by horses, camels or vehicle; we put up and take down your tents, and food is prepared and cooked for you. All you need to carry is a small rucksack and your camera.

Q: Do I need previous experience for horseback riding?
A: Absolutely not, Mongolian horses are easy to ride and you will be in the care of your guide and cowboy who guide and assist you every step of the way.

Q: How about camel riding?
A: The same applies here. Please also refer to guidance on camel riding in the Things-to-know Page.

Q: How many members make up a group and who'll look after me during the trip?
A: In order to ensure the utmost in personal service and quality, we limit our groups to a maximum of 10 people. During the trips knowledgeable and sympathetic guides will look after you with our local auxiliary staff. For each trip we provide an English-speaking guide who will be with you from your arrival in Mongolia until your departure. German and French speaking guides are also available on request.

Q: Can you arrange private itineraries? How long is a typical tour?
A: Half of the trips we organize involve tailor-made itineraries for private small groups. An average trip lasts 1-2 weeks. We would be happy to organize a custom made trip for a group of 2 or more people.